Job Summary

We are seeking an experienced Accounts Receivable Specialist to join a stable, family-oriented organization in Renton, WA. This direct hire opportunity is ideal for a commercial collections professional who enjoys building customer relationships, resolving payment issues, and improving cash flow in a professional, solutions-focused way.

This is a full-time, 100% onsite role within a small, close-knit accounting team. The organization offers long-term career stability, a highly tenured workforce, supportive leadership, and hands-on training from the CFO. Employees enjoy a collaborative environment where teamwork, consistency, and follow-through are valued. This is a great opportunity for someone who wants direct exposure to leadership, a supportive culture, and the chance to contribute to process improvements as accounting operations continue to evolve.

The Accounts Receivable Specialist will manage a commercial portfolio of business customers, primarily in the restaurant, healthcare, and commercial markets. This is not an aggressive collections role. Success requires professionalism, persistence, strong customer service, and the ability to balance relationship management with effective collections follow-up.

Key Responsibilities

- Perform commercial collections on business accounts, including follow-up on past-due balances and payment commitments.
- Make approximately 40 outbound collection calls per day while maintaining professional customer relationships.
- Monitor aging receivables, including accounts 60+ days past due, and document all collection activity and follow-up actions.
- Investigate short payments, invoice discrepancies, billing issues, and customer account concerns.
- Maintain accurate customer account records, send collection emails, and support account correspondence.
- Assist with account maintenance, reporting, data entry, administrative duties, and additional accounting projects as needed.

Compensation and Benefits

- Compensation: $27.00 to $30.00 per hour, equivalent to approximately $56,000 to $62,000 annually.
- Job Type: Direct hire.
- Schedule: Full-time.
- Work Arrangement: 100% onsite in Renton, WA.
- Excellent medical, dental, and vision coverage.
- Pension program through Teamsters participation.
- Free dedicated parking.
- Employee appreciation events and activities.
- Family-oriented culture.
- Long-term career stability.
- Direct exposure to executive leadership.
- Opportunity to take on additional projects as the company continues to automate and improve processes.
- Background check required.
- Drug screening required.

Required Qualifications and Skills

- Manage commercial collections activity for a high-volume portfolio of business customers.
- Research and resolve invoice discrepancies, short payments, and customer account issues.
- Track aging receivables, schedule follow-ups, and document payment commitments.
- Partner with internal teams to resolve billing, account, and payment-related concerns.

- 3 to 5 years of relevant accounts receivable, commercial collections, or related accounting experience.
- Commercial collections experience required.
- Accounts receivable experience required.
- Experience managing aging receivables and following up on past-due balances.
- Comfortable making outbound collection calls and having firm but professional payment conversations.
- Strong customer service, relationship-building, and problem-solving skills.
- Excellent documentation, organization, and follow-up abilities.
- Strong attention to detail and ability to maintain accurate account records.
- Ability to work independently in a small office environment.
- Ability to multitask and work effectively with multiple screens and systems.
- Proficiency with Microsoft Excel and customer account management systems.

Preferred Qualifications

- AS400 experience.
- Experience supporting restaurant, healthcare, or commercial customer accounts.
- High-volume collection call experience.
- Strong Excel reporting skills.
- Experience researching invoice discrepancies and short payments.
- Proven ability to improve collections while maintaining positive customer relationships.
- Long-term stability in accounts receivable or collections roles.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.