For immediate consideration, send resume to t d e l g a d o@appleone.com.

Responsibilities
• Reviews open accounts for collection and past due invoices to reduce overall receivables. Makes outbound collection calls in a professional manner, maintaining and improving customer relations. Mails correspondence to customers to encourage payment of delinquent accounts.
• Applies all accounts receivables, cash, checks, ACH, and Wire into the ERP system under the proper customer’ accounts include Inter-companies.
• Researches and resolves deductions, disputes, discrepancies, and cash application issues include inter-companies.
• Manage/Review Customer Tax Certificate and upload it to Avalara (a 3rd party Portal) and run a customer campaign quarterly with some support from Avalara.
• Identifies root cause issues attributing to account delinquency and discussing with management team to improve processes and timely collection.
• Performs other duties as required to support the Accounting Department.
• Ensures compliance with and/or follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.
• Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Safety Manual and Injury Illness Prevention Program (IIPP).
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner.
• Handles various other duties as delegated by the Financial Operations Manager.

Knowledge

• Strong customer service experience required
• Strong attention to detail and highly organized required
• Proficient knowledge of Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint) and • Adobe Acrobat required.

Skills/Abilities

• Comfortable with interacting and working with all levels of customers, both internal and external; good interpersonal skills, team motivation and outgoing personality
• Excellent adaptability in a fast-paced environment with the flexibility and willingness to take on new tasks and projects
• Ability to speak and write clearly and accurately
• Attention to detail and accuracy
• Effective listening skills
• Multi-tasking capabilities
• Must have in-depth analytical and problem-solving skills.
• Must be able to use discretion and independent judgment.


Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.