Job ID: 1796070
Reference Code: KI-Accounts-Receivable/Collections
Job Summary
We are seeking an experienced Accounts Receivable/Collections Specialist for a temporary-to-permanent opportunity in Orlando, FL. This onsite role is ideal for a detail-oriented accounting professional who enjoys resolving past-due accounts, maintaining strong customer relationships, and supporting accurate financial operations.
This position offers a stable Monday through Friday schedule, competitive hourly pay, and the opportunity to join a collaborative accounting team in the construction industry. The role is primarily email-based, making it a strong fit for candidates with excellent written communication skills, strong follow-up habits, and a professional collections approach. Training will be provided on Oracle processes, creating a solid opportunity for someone who is organized, dependable, and interested in growing within a supportive team environment.
Key Responsibilities
- Monitor outstanding customer accounts and follow up on past-due invoices to support timely collections.
- Communicate professionally with customers by email and phone regarding balances, invoices, statements, and payment status.
- Negotiate payment arrangements when appropriate and document all collection activity accurately.
- Send invoices, account statements, and supporting documentation to customers as needed.
- Assist with accounts receivable reporting, account reconciliation, electronic filing, and record maintenance.
- Collaborate with internal teams to resolve billing discrepancies, payment issues, and account questions.
Compensation and Benefits
- Pay Rate: $22.00 to $23.00 per hour.
- Schedule: Monday through Friday, 8:00 AM to 5:00 PM.
- Location: Orlando, FL 32809, onsite near the Florida Mall.
- Assignment Type: Temporary-to-permanent.
- Start Date: ASAP.
- Pre-employment requirements include a background check and 10-panel drug screen.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Qualifications and Skills
- Manage accounts receivable collections for outstanding customer balances.
- Follow up on past-due invoices through professional email and phone communication.
- Maintain accurate collection notes, account documentation, and electronic records.
- Support reporting, reconciliation, invoice distribution, and billing issue resolution.
- Minimum of 3 years of accounts receivable and/or collections experience.
- Proficiency with Microsoft Outlook and Microsoft Excel.
- Strong written and verbal communication skills, especially for professional email correspondence.
- Ability to communicate confidently and professionally with customers.
- Strong attention to detail, accuracy, organization, and follow-through.
- Ability to prioritize multiple responsibilities and manage a high volume of account activity.
- Self-motivated, persistent, dependable, and results-driven approach to collections.
- Comfortable learning new software systems, including Oracle for reporting and account data management.
Preferred Qualifications
- Experience in the construction industry is preferred.
- Prior experience using Oracle or similar accounting software is helpful.
- Assertive yet professional communication style.
- Strong problem-solving skills and customer service mindset.
- Ability to work independently while contributing to a team-focused accounting environment.