We are seeking a detail-oriented and customer-focused Accounts Receivable / Collections Specialist to ensure timely resolution of past-due invoices while maintaining exceptional service standards. This role requires balancing effective collections practices with strong client communication to protect company revenue and relationships.


Available Shifts:

· 8:00 AM – 5:00 PM (training shift)
· 9:00 AM – 6:00 PM
· 10:00 AM – 7:00 PM
· 11:00 AM – 8:00 PM


Responsibilities

· Resolve current, past-due, and return receivable inquiries via phone and email
· Contact clients regarding outstanding balances and billing discrepancies
· Review daily payroll holds and ensure timely follow-up on delinquent accounts
· Educate clients, partners, and internal teams on billing and resolution processes
· Research and resolve billing disputes using internal systems and reporting tools
· Balance revenue recovery efforts with high-quality customer service
· Maintain compliance with departmental policies and procedures
· Participate in ongoing training to enhance knowledge of Payroll, Human Resource Services, and related product portfolios


Qualifications

· High School Diploma required
· Minimum of 4 years’ experience in customer service, collections, finance, accounting, or payroll (degree may substitute for experience)
· Strong organizational and decision-making skills
· Excellent communication and negotiation abilities
· Ability to work effectively in a fast-paced, deadline-driven environment
· Proficiency in Microsoft Word, Excel, and Access preferred
· Professional, client-focused approach with strong problem-solving skills


What We Offer

· Stable, full-time opportunity with multiple shift options
· Competitive compensation
· Structured training and professional development
· Collaborative, team-oriented environment


If you are experienced in accounts receivable or collections and excel at resolving billing issues while maintaining strong client relationships, apply today.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.