Build Your Career with a Stable, Industry-Leading Company

A well-established and highly respected company in the industrial manufacturing and distribution space is seeking an Account Manager / Sales Support Representative to join its team. With over a century of success, the company is known for its reliability, quality products, and strong customer relationships—offering employees long-term stability and growth opportunities.

Position Overview:
This role combines account management and sales support, serving as a key point of contact for customers while working closely with internal teams to ensure smooth operations. The ideal candidate is proactive, detail-oriented, and committed to delivering exceptional service while supporting business growth.

Key Responsibilities:

Manage and support assigned customer accounts, building strong, long-term relationships
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Provide product information, pricing, order updates, and solutions tailored to customer needs
Process and track orders, returns, and requests with accuracy
Resolve customer concerns and escalate complex issues when necessary
Partner with sales, purchasing, and operations teams to ensure efficient order fulfillment
Research products, materials, and services to recommend the best options to customers
Identify opportunities to support sales growth and enhance customer satisfaction
Maintain accurate records of customer interactions and transactions in company systems
Assist with administrative tasks and contribute to overall team success
Participate in cross-training to support multiple departments

Qualifications:

Strong communication and relationship-building skills
Professional and confident phone presence
High attention to detail and strong organizational abilities
Ability to multitask and thrive in a fast-paced environment
Team-oriented mindset with the ability to collaborate across departments
Proficiency in Microsoft Office; ERP/CRM experience is a plus
Previous experience in account management, sales support, or customer service preferred
Experience in manufacturing, industrial distribution, or related industries is a plus

Compensation & Benefits:

Competitive salary
Paid time off (PTO)
401(k) with company match
Medical, dental, vision, life, and disability insurance (available after 90 days)
Stable Monday–Friday schedule (no overtime or weekend work expected)
Ongoing training and professional development opportunities

Work Environment:

Professional, team-oriented office setting
Business casual dress code
Fast-paced, collaborative environment

If you're looking for a role where you can build relationships, support sales, and grow your career with a stable and reputable company, apply today!

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.