Job Summary

A well-established insurance brokerage in San Rafael, CA is seeking an experienced Account Manager specializing in Employee Benefits to join its growing client service team. This direct hire opportunity is ideal for a proactive benefits professional who enjoys managing client relationships, supporting small group accounts, and delivering consultative service throughout the renewal and open enrollment process. Remote work with ability to drive to San Francisco, Marin, East Bay and on occaision Santa Rosa. Must be bilingual Spanish/ English

The Account Manager will work in a collaborative, client-focused environment with supportive leadership, a professional team culture, and the opportunity to build long-term relationships with a diverse client portfolio. This role offers stability, meaningful client impact, and continued career growth within the employee benefits and insurance industry.

Key Responsibilities

- Manage a book of small group employee benefits clients and serve as the primary point of contact for questions, renewals, and benefit administration.
- Coordinate carrier marketing, renewal strategy, proposals, plan comparisons, and client presentations.
- Lead open enrollment and new hire benefit meetings both virtually and in person.
- Resolve claims, billing, eligibility, enrollment, and carrier-related service issues.
- Maintain accurate client records and benefit data in systems such as Ease, Employee Navigator, Salesforce, and related platforms.
- Support compliance with ACA, HIPAA, ERISA, and California insurance regulations.
- Must be bilingual Spanish/ English

Compensation and Benefits

- Salary range: $90,000 to $130,000 per year.
- Job type: Direct hire.
- Location: San Rafael, CA.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.