The Account Manager will play a vital role in this companies transformation to expand multi-product and service offerings. To achieve objectives of reducing churn, up-selling and cross-selling adjacencies, and generating referrals. Having great client rapport with deep relationships to grow the business successfully and maintain a positive brand image. The Account Management team will focus on the following strategies:
? Customer-Centric approach ? Data-Driven Insights ? Proactive Engagement ? Cross-Functional Collaboration ? Continuous Improvement ? Enhance Customer Retention through Exceptional Customer Service ? Upsell and Cross-Sell CS Adjacencies ? Foster Customer Advocacy for Referral Generation
Qualifications cations and Experience
The ideal candidate will have substantial work experience in Dental Operations Management and customer service. SAAS experience is a plus.
The ideal candidate will also demonstrate superior communication skills as well as the ability to interact effectively across a multi-disciplinary work group, maintaining composure, confidence and professionalism in all interactions.

Equal Opportunity Employer / Disabled / Protected Veterans

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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.