Job Summary Required Qualifications and Skills
We are seeking an experienced AR Representative for a direct hire opportunity in Seattle, WA. This role is ideal for a professional with strong Accounts Receivable and commercial collections experience who enjoys resolving account issues, improving cash flow, and building positive business-to-business customer relationships.
The AR Representative will manage a portfolio of customer accounts, monitor aging receivables, follow up on past-due balances, and partner with internal teams to resolve billing and payment concerns. This is a relationship-focused collections role that requires professionalism, persistence, accuracy, and strong customer service skills.
This opportunity offers a collaborative accounting environment, supportive leadership, and the chance to contribute directly to financial operations and customer satisfaction. The ideal candidate will thrive in a team-oriented setting while independently managing priorities, follow-up activities, and account resolution.
Key Responsibilities
- Manage commercial collections activities for assigned business-to-business customer accounts.
- Place outbound collection calls and follow up by phone and email regarding past-due balances, payment status, and payment arrangements.
- Monitor aging receivables, identify delinquent accounts, and take proactive steps to reduce outstanding balances.
- Research and resolve payment discrepancies, short payments, disputed invoices, and account concerns.
- Document collection efforts, customer communications, payment commitments, and follow-up activities accurately.
- Partner with internal departments to resolve billing issues, maintain customer records, support reporting, and assist with special projects.
Compensation and Benefits
- Salary range: $55,000 to $60,000 per year.
- Job type: Direct hire.
- Location: Seattle, WA.
- Manage assigned Accounts Receivable and commercial collections portfolios.
- Monitor aging receivables and follow up on delinquent accounts.
- Research invoice discrepancies, payment issues, short pays, and disputed balances.
- Maintain accurate documentation and support customer account maintenance.
- 3 to 5 years of relevant experience preferred.
- Previous commercial collections experience required.
- Accounts Receivable experience required.
- Experience managing aging receivables, delinquent accounts, and customer payment follow-up.
- Strong customer service and relationship-building skills.
- Ability to have professional, firm, and respectful conversations regarding payment expectations.
- Excellent communication, documentation, organizational, and follow-up skills.
- Strong attention to detail and accuracy.
- Ability to work independently, manage competing priorities, and meet deadlines.
- Comfortable using Microsoft Excel, customer account management systems, electronic documentation tools, ERP or accounting software, and a multi-screen computer environment.
- Dependable, accountable, and able to thrive in a collaborative team environment.
Preferred Qualifications
- Experience in business-to-business collections environments.
- Experience supporting customers across multiple industries.
- High-volume collections or call activity experience.
- Strong Excel skills, including reporting and data management.
- Experience researching invoice discrepancies and payment issues.
- ERP and accounting software experience.
- Proven ability to improve collections performance while maintaining positive customer relationships.
Equal Opportunity Employer / Disabled / Protected Veterans
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The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
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https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.