Job Summary

As our Accounts Receivable & Collections Specialist, you will be responsible for managing the entire accounts receivable process, ensuring timely billing, accurate record-keeping, and effective collection of outstanding payments. You will work closely with customers and internal teams to resolve payment issues and maintain strong relationships.

Key Responsibilities

Manage invoicing and timely billing for plumbing services and contracts

Monitor accounts receivable aging reports and proactively follow up on overdue invoices

Contact customers via phone and email to collect outstanding balances professionally and effectively

Resolve billing disputes and answer customer questions related to invoices and payments

Collaborate with the accounting and project teams to ensure accurate recording of payments

Prepare reports on accounts receivable status and collections activities for management review

Maintain detailed documentation of collection efforts and customer communications

Assist with month-end close processes related to receivables

Qualifications

Proven experience in accounts receivable and collections, preferably in a service or construction-related industry

Strong communication and negotiation skills with a customer-focused approach

Excellent organizational skills and attention to detail

Proficient with Microsoft Office (Excel, Word, Outlook) and accounting software (QuickBooks experience preferred)

Ability to manage multiple tasks and prioritize effectively

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting or related field a plus

Knowledge of plumbing or construction industry billing practices is a bonus

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.