Job Title: Air Import Coordinator (CargoWise Experienced)

Position Summary:
We are seeking a detail-oriented Air Import Coordinator with hands-on experience using CargoWise to manage and oversee international air import shipments. This role is responsible for ensuring timely, accurate, and compliant handling of freight from origin to final delivery, while maintaining strong communication with clients, carriers, and internal teams.

Key Responsibilities:
• Coordinate and manage end-to-end air import shipments, including tracking, documentation, and delivery arrangements
• Process and manage shipments within CargoWise, ensuring accurate data entry and milestone updates
• Communicate with overseas agents, airlines, customs brokers, trucking companies, and customers
• Prepare and review import documentation such as air waybills, commercial invoices, packing lists, and arrival notices
• Monitor shipment status and proactively resolve delays or issues
• Coordinate customs clearance and ensure compliance with all applicable regulations
• Arrange final delivery and confirm proof of delivery
• Handle customer inquiries, provide shipment updates, and maintain high service levels
• Ensure accurate billing, cost entry, and file closure in CargoWise
• Maintain organized digital shipment files and documentation

Qualifications:
• 2+ years of experience in air import freight forwarding or logistics
• Proficiency in CargoWise (required)
• Strong understanding of air freight processes and import regulations
• Excellent communication and customer service skills
• High attention to detail and strong organizational abilities
• Ability to multitask and work in a fast-paced environment
• Familiarity with customs clearance procedures is a plus

Preferred Skills:
• Experience working with international agents and carriers
• Knowledge of Incoterms and international shipping documentation
• Problem-solving mindset with the ability to manage urgent shipments


Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.