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Customer Service Agent

Job Post: EM - 1535 - CSA_E

  • Up to $37,400
  • Edison, 08817

Opportunity in the Edison, NJ 08817 market for a Customer Service Agent

Temp to Hire
$18 per hour / $37,500

In this role you will be responsible for the following:
- New account customer set up in AS400

- Processing of EOS orders entered by sales team via AS400

- Comparison of EOS order to Customer PO to check for discrepancies which must be resolved

- Verifies that all order information has applied correctly

- Confirmations orders in system leading to creation of Pick Ticket to warehouse

- Invoicing orders upon shipment, including addition of the freight cost.

- Answer the main phone line/customer service hotline, assisting customers with inquiries or forwarding to specific contacts when needed


Qualifications:
- 2- 5 years related customer service experience
- Able to work in a very fast paced environment
- Must be detail oriented and able to balance multiple tasks
- Must be computer proficient in Microsoft office applications
- AS400 and EDI experience a plus

We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive Name:
Eric Magnuson
Branch Phone:
Branch Fax:
(609) 919-1006
Address:
116 Village Blvd Suite 309, Princeton, NJ 08540