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Call Center Team Lead

Job Post: JH-1535-TL

  • Up to $33,300
  • Edison, 08817

Exciting career opportunity in the Edison, NJ market for a Call Center Team Leader. Fun and casual work environment In this role, you will provide support to the Call Center Manager and team in the following ways: - Check calls to ensure they meet quality standards - Provide training support for 50 Call Center Representatives - Monitor staff activities - Assist in new hire on boarding - Prepare and Analyze Call Center Statistical Reports - Call Coaching Requirements include - Minimum 2 years work experience in a call center environment working as a customer service representative or outbound telesales representative. - Previous experience working with call center scripts, understanding call center processes, technology and standard procedures - Excellent written and verbal communication skills - Approachable to staff - Attention to detail Interested Please send resume for immediate review

We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive Name:
Jason Habib
Branch Phone:
Branch Fax:
(609) 919-1006
Address:
116 Village Blvd Suite 309, Princeton, NJ 08540