Job Post: ar-mltsstcLAC
Growing and Expanding Healthcare Company in Downtown Los Angeles looking to hire multiple MLTSS Triage Coordinators.
The Coordinator is responsible for routing referrals, inbound calls, emails, and online requests for services provided by the Long Term Services & Supports (LTSS) Department, to the appropriate staff to handle the question(s) and resolve issues. The Coordinator provides members and others with basic information about LTSS services and commonly requested information, resolving basic issues as possible. Long Term Services & Supports (LTSS) consists of: In-Home Supportive Services (IHSS), Multipurpose Senior Services Program (MSSP), Care Plan Options (CPO), Long Term Care (LTC), Community Based Adult Services (CBAS), and services provided by Community Based Organizations (CBO). In addition, the position performs data entry, maintains confidentiality when communicating member information, and assists with the communication and coordination between programs, as well as other duties as assigned.
Required: High School Diploma
With High School Diploma: 1-2 years of coordinator experience in health care/health services, with at least 1 year related experience, preferably managed care, Medi-Cal, Long Term Services & Supports, and/or as a Medical Assistant.
-Knowledge of medical terminology
-Strong verbal & written communication skills
-Proficiency with Microsoft Word & Excel
-Strong organizational, prioritizing, time management and interpersonal skills, along with sound judgment
-Must be detail oriented and a team player, with a strong work ethic
-Ability to maintain confidentiality
-Ability to complete assignments efficiently and accurately, within deadlines
-Ability to handle and coordinate heavy telephone responsibilities, in a professional manner
-Ability to multi-task and thrive in a busy, fast paced, start-up environment
For immediate consideration forward resume in a Microsoft Word document and call the AppleOne Downtown LA Bunker Hill office and ask for Azuri Ross
**Please note: Company does not cover parking, best options to utilize are Commuter Bus, Train, Metro or Driving and utilizing parking lots/garages in DTLA**
We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.