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Customer Service position with Engineering Company

Job Post: ID

  • Up to $55,000
  • Torrance, 90503

Well known Engineering Company located in Torrance, CA is seeking a Customer Service Rep to assist customers in their order process. For this role we are seeking an individual who can start right away. This is a Permanent position with the company that has great perks!

To be immediately considered please respond to this AD with your resume in a Word Document.

Ability to learn product fundamentals and basic technical knowledge;
• Actively participating in and learning product codes, rank and life cycle trends;
• Actively learning basic functions and applications for our products;
• Actively learning to provide market feedback to help improve our lead-times, service, or other functions valued by
our customers;
• Pro-actively demonstrating the ability to manage our customers product life cycle – new product
introductions, new applications through a solid understanding of our products;
• Introduces new products;
• Interact with external sales channels i.e. distributors, subcontractors, and re-sellers;
• Collect and process information from internal and external sales channels as well as from customers;
• Participate in Sales Campaigns and QIC (Quality Improvement Circle) activities;
• May be called on to participate in weekly/monthly meetings;
• May be required to make necessary collection calls and keep sales management abreast of the situation;
• Link all pertinent information to that particular customer within the CRM system;
• Create and process SDR’s when necessary;
• Work closely and assist sales engineers;
• Assist the Accounts Receivable Department in collecting delinquent payments as requested

We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

Additional Skills

(none specified)

AppleOne Representative Contact Info

Account Executive Name:
Ivette diaz
Branch Phone:
Branch Fax:
(213) 623-8393
333 South Grand Avenue Suite 1460, Los Angeles, CA 90071