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Salary National Average

Low Medium High
49030.0000 62780.0000 78770.0000

Change from Previous Year:

+9%

Supply and Demand

Candidate Supply: 6,869 Job Openings: 78,385

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Salary Variance

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Short Description:

Find and attract employment candidates. Conduct pre-employment tests and reference checks. Provide training and guidance to hiring managers on policies, process, and regulatory issues.

Duties / Responsibilities:

  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Identify and report problems in obtaining valid data.
  • Meet with supervisor daily to submit completed assignments and discuss progress.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Review data obtained from interview for completeness and accuracy.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Assist individuals in filling out applications or questionnaires.
  • Locate and list addresses and households.

Skills / Requirements / Qualifications

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking — Talking to others to convey information effectively.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Job Zones

  • Title: Job Zone Two: Some Preparation Needed
  • Education: These occupations usually require a high school diploma.
  • Related Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  • Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
  • Specific Vocational Preparation in years: (4.0 to < 6.0)

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