Job Role Description

HR > Benefits Coordinator

Salary National Average

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51390.0000 62470.0000 77340.0000

Change from Previous Year:

+5%

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Candidate Supply: 2,398 Job Openings: 70,140

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Short Description:

 

A Benefits Coordinator plays a crucial role in administering employee benefits programs within an organization. Their responsibilities include supporting benefits enrollment processes, assisting employees with inquiries, and facilitating communication between employees and benefit providers. Benefits Coordinators often collaborate with HR teams to ensure accurate and timely processing of benefits-related documentation, and they may also play a role in educating employees about available benefits. Strong organizational skills, attention to detail, and knowledge of benefits policies and regulations are essential for success in this role, as Benefits Coordinators contribute to the smooth and efficient operation of employee benefits programs.

Duties / Responsibilities:

  • Ensure company compliance with federal and state laws, including reporting requirements.
  • Evaluate job positions, determining classification, exempt or non-exempt status, and salary.
  • Plan, develop, evaluate, improve, and communicate methods and techniques for selecting, promoting, compensating, evaluating, and training workers.
  • Prepare occupational classifications, job descriptions, and salary scales.
  • Provide advice on the resolution of classification and salary complaints.
  • Advise managers and employees on state and federal employment regulations, collective agreements, benefit and compensation policies, personnel procedures, and classification programs.
  • Prepare reports, such as organization and flow charts, and career path reports, to summarize job analysis and evaluation and compensation analysis information.
  • Perform multifactor data and cost analyses that may be used in support of collective bargaining agreements.
  • Assess the need for and develop job analysis instruments and materials.
  • Observe, interview, and survey employees and conduct focus group meetings to collect job, organizational, and occupational information.

Skills / Requirements / Qualifications

  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Database user interface and query software: Clayton Wallis CompGeo Online Professional Forecast Library; Microsoft Access; O*NET OnLine *; Salary.com
  • Document management software: Actuarial Systems Corporation Document Generation and Management System; Document management system software
  • Enterprise resource planning ERP software: Lawson software; PeopleSoft Enterprise Human Capital Management; SAP ERP Human Capital Management; SAP software
  • Human resources software: Actuarial Systems Corporation AIM; Humanic Design Human Resources Management System; Workscape Outsourced Employee Benefits Administration; Xactly Compel
  • Time accounting software: ADP Enterprise eTime; Kronos Workforce Timekeeper; Sage Abra.

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not. 
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. 
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. 
  • Specific Vocational Preparation in years: 2-4 years preparation (7.0 to < 8.0)

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