Job Role Description

Call Center > Senior Data Entry Specialist

Salary National Average

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38600.0000 42400.0000 50070.0000

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Short Description:

A Senior Data Entry Specialist is responsible for accurately inputting, managing, and maintaining large volumes of data in organizational databases and systems. They ensure data integrity by reviewing entries for accuracy, identifying discrepancies, and implementing quality control measures. Senior Data Entry Specialists may also train junior staff, optimize data entry processes, and generate reports for analysis. Strong attention to detail, organizational skills, and proficiency in data management software are essential for success in this role.

Duties / Responsibilities:

  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry using keyboards or scanners.
  • Compile, sort, and verify the accuracy of data before entering.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintains logs of activities and completed work.
  • Select materials needed to complete work assignments.
  • Load machines with required input or output media such as paper, cards, disks, tape, or Braille media.
  • Resolve garbled or indecipherable messages using cryptographic procedures and equipment.

Skills / Requirements / Qualifications

  • Reading Comprehension: Understanding written sentences and paragraphs in work-related documents.
  • Speaking: Talking to others to convey information effectively.
  • Time Management: Managing one's own time and the time of others.
  • Service Orientation: Actively looking for ways to help people.
  • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. Including customer needs assessment, meeting service quality standards, and evaluation of customer satisfaction.
  • Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers and Electronics: Knowledge of general office software including MS Word, MS Excel, and MS Outlook.

Job Zones

  • Education: These occupations usually require a high school diploma.
  • Related Experience: Some previous work-related skills, knowledge, or experience is usually needed. 
  • Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
  • Specific Vocational Preparation in years: 3 months to 1 year of preparation (4.0 to < 6.0)

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