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Real Estate, Mortgage & Lending > Retail/Commercial Property Manager

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Short Description:

A Retail/Commercial Property Manager is responsible for overseeing the day-to-day operations of retail or commercial properties to ensure profitability, tenant satisfaction, and property maintenance. They manage lease agreements, coordinate with tenants and vendors, and monitor budgets, expenses, and financial performance. The role involves addressing tenant concerns, overseeing maintenance and repairs, and ensuring compliance with safety, regulatory, and company standards. Retail/Commercial Property Managers help maximize property value, maintain positive tenant relationships, and support efficient property operations. Strong organizational, communication, and problem-solving skills are essential for success in this role.

Duties / Responsibilities:

  • Oversee daily operations of retail or commercial properties, ensuring tenant satisfaction and property performance
  • Manage leasing activities, including tenant acquisition, renewals, and lease administration
  • Coordinate property maintenance, repairs, and improvements to ensure a safe and attractive environment
  • Prepare and manage property budgets, financial reports, and expense tracking
  • Monitor rent collection, delinquent accounts, and enforce lease terms as needed
  • Collaborate with vendors, contractors, and service providers to maintain property standards and control costs
  • Ensure compliance with local regulations, safety codes, and industry standards
  • Respond promptly to tenant inquiries, complaints, and emergencies
  • Conduct regular property inspections to identify maintenance needs and operational improvements
  • Develop and implement strategies to enhance occupancy rates, tenant retention, and property value

Skills / Requirements / Qualifications

  • Education: Bachelor’s degree in Business, Real Estate, Property Management, or related field preferred
  • Experience: 3–7 years of experience in commercial or retail property management
  • Leadership: Ability to manage teams, vendors, and tenant relationships effectively
  • Financial Acumen: Proficiency in budgeting, financial reporting, and lease administration
  • Problem-Solving: Ability to address operational, tenant, and maintenance issues efficiently
  • Communication: Strong verbal and written skills for interacting with tenants, contractors, and management
  • Organizational Skills: Ability to manage multiple properties, schedules, and priorities effectively
  • Regulatory Knowledge: Understanding of property laws, safety codes, and compliance requirements

Job Zones

  • Title: Job Zone Four: Considerable Preparation Needed
  • Education: Most of these occupations require a four-year bachelor's degree, but some do not. 
  • Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. 
  • Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
  • Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. 
  • Specific Vocational Preparation in years: 2-4 years preparation (7.0 to < 8.0)

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