Job Role Description

Industrial & Manufacturing > Process Quality Technician

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Short Description:

A Process Quality Technician is responsible for monitoring, inspecting, and testing products and processes to ensure compliance with quality standards and specifications. They collect data, perform measurements, and identify deviations or defects in production operations. The role involves collaborating with production and engineering teams to implement corrective actions, document findings, and support continuous improvement initiatives. Process Quality Technicians help maintain product consistency, regulatory compliance, and operational efficiency. Strong attention to detail, analytical skills, and knowledge of quality control procedures are essential for success in this role.

Duties / Responsibilities:

  • Monitor and inspect production processes to ensure products meet quality standards and specifications
  • Perform in-process testing, sampling, and measurements using calibrated instruments and tools
  • Document quality data, deviations, and non-conformance issues accurately in logs or quality management systems
  • Collaborate with production, engineering, and quality teams to identify and resolve process-related issues
  • Assist in the implementation and verification of process improvements to enhance efficiency and product quality
  • Conduct audits and inspections of equipment, materials, and production areas to ensure compliance with SOPs and regulatory standards
  • Investigate product defects, process deviations, or customer complaints, recommending corrective actions as needed
  • Participate in root cause analysis and continuous improvement initiatives
  • Ensure adherence to safety, environmental, and regulatory requirements during all quality activities
  • Train production personnel on quality procedures, proper documentation, and best practices

Skills / Requirements / Qualifications

  • Education: High school diploma or equivalent required; Associate’s degree or technical certification in quality, manufacturing, or process technology preferred
  • Experience: 1–3 years of experience in quality control, process monitoring, or manufacturing operations
  • Technical Knowledge: Knowledge of quality standards, process controls, and inspection techniques
  • Attention to Detail: Precision in measurements, data recording, and identification of defects
  • Problem-Solving: Ability to investigate process issues and recommend effective corrective actions
  • Communication: Strong verbal and written skills for reporting findings and collaborating with teams
  • Analytical Skills: Ability to interpret data, detect trends, and support continuous improvement initiatives
  • Safety Awareness: Understanding of workplace safety, regulatory compliance, and environmental standards

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed.
  • Education: Most occupations in this zone require vocational school training, on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. 
  • Job Training: Employees in these occupations usually need one or two years of on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. 
  • Specific Vocational Preparation in years: 1-2 years preparation (6.0 to < 7.0)

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