Job Role Description

Banking & Finance > Charge Capture Specialist

Salary National Average

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Short Description:

A Charge Capture Specialist is responsible for ensuring accurate and timely documentation of medical services and procedures for billing and revenue cycle purposes. They review patient records, verify charges, and enter data into electronic health record (EHR) systems to support proper reimbursement. The role involves collaborating with clinical and billing teams, resolving discrepancies, and maintaining compliance with regulatory and organizational standards. Charge Capture Specialists help optimize revenue accuracy and financial performance within healthcare operations. Strong attention to detail, organizational skills, and knowledge of medical coding and billing processes are essential for success in this role.

Duties / Responsibilities:

  • Review and analyze medical documentation to ensure accurate capture of charges for patient services
  • Enter charges into electronic health record (EHR) or billing systems promptly and accurately
  • Collaborate with physicians, nurses, and clinical staff to clarify documentation and ensure all billable services are recorded
  • Identify missing or incomplete charge information and follow up with clinical teams to obtain necessary details
  • Maintain up-to-date knowledge of coding guidelines, billing rules, and healthcare compliance standards
  • Audit patient charts and service logs to verify charge accuracy and prevent revenue loss
  • Assist in resolving discrepancies between clinical documentation, coding, and billing entries
  • Generate reports on charge capture metrics, trends, and errors for management review
  • Support training initiatives for clinical staff on proper documentation and charge capture procedures
  • Ensure all charge capture activities comply with HIPAA regulations, organizational policies, and payer requirements

Skills / Requirements / Qualifications

  • Education: High school diploma required; associate’s or bachelor’s degree in healthcare administration, medical billing, or related field preferred
  • Experience: 1–3 years of experience in charge capture, medical billing, coding, or healthcare administration
  • Technical Skills: Proficiency with EHR systems, billing software, and Microsoft Office Suite
  • Attention to Detail: High accuracy in entering and verifying patient charges and documentation
  • Regulatory Knowledge: Familiarity with CPT, HCPCS, and ICD-10 coding standards and healthcare compliance requirements
  • Communication: Strong verbal and written communication skills for collaborating with clinical and administrative staff
  • Problem-Solving: Ability to identify discrepancies and resolve charge capture issues efficiently
  • Organizational Skills: Ability to manage multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed.
  • Education: Most occupations in this zone require vocational school training, on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. 
  • Job Training: Employees in these occupations usually need one or two years of on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. 
  • Specific Vocational Preparation in years: 1-2 years preparation (6.0 to < 7.0)

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