2018 SCALE

Job Descriptions

2018 SCALE

Job Descriptions

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Job Description Quality Assurance Coordinator

Short Description:

Plan, coordinate, and implement quality management and quality improvement programs. Monitor and provide assistance with quality assurance and compliance functions. Provide consultation and direction to ensure programs and services are implemented at the highest standards and customers receive the highest level of satisfaction. Ensure policies and procedures are monitored and updated to include regulatory changes.

Duties / Responsibilities:

  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
  • Perform visual inspections of finished products.
  • Compile laboratory test data and perform appropriate analyses.
  • Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.
  • Calibrate, validate, or maintain laboratory equipment.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.
  • Supply quality control data necessary for regulatory submissions.
  • Receive and inspect raw materials.
  • Investigate or report questionable test results.

Skills / Requirements / Qualifications

  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Data base user interface and query software — dBASE; Microsoft Access; Relational database software; Structured query language SQL
  • Program testing software — Borland SilkTest; Microsoft Visual Studio Test Professional; Parasoft SOAtest; Watir *
  • Spreadsheet software — Microsoft Excel
  • Web platform development software — Hypertext markup language HTML; JavaScript; Microsoft ASP.NET

Job Zones

  • Title: Job Zone Three: Medium Preparation Needed
  • Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Related Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
  • Job Zone Examples: These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
  • Specific Vocational Preparation in years: (6.0 to < 7.0)

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