Provide technical support in design, development, testing, and deployment of PeopleSoft applications. Implement change requests as per change management policies and procedures. Perform system modification and enhancements based on business needs. Review and recommend improvements to current PS processes. Coordinate with Project Manager to develop project plan and determine resource requirements. Develop interfaces, understand table structures, run month-end PS batches, and generate reports. Monitor and report project status to Manager on regular basis. Maintain project technical documentations for management review. Provide production support for PeopleSoft applications. Analyze and resolve problem tickets in a timely manner. Provide support in UAT and bug fixing activities.
- Provide technical support in design, development, testing, and deployment of Peoplesoft applications.
- Implement change requests as per change management policies and procedures.
- Perform system modification and enhancements based on business needs.
- Review and recommend improvements to current PS processes.
- Coordinate with Project Manager to develop project plan and determine resource requirements.
- Develop interfaces, understand table structures, run month-end PS batches and generate reports.
- Monitor and report project status to Manager on regular basis.
- Maintain project technical documentations for management review.
- Provide production support for Peoplesoft applications.
- Analyze and resolve problem tickets in a timely manner.
- Provide support in UAT and bug fixing activities.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Programming — Writing computer programs for various purposes.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Operations Analysis — Analyzing needs and product requirements to create a design.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Mathematics — Using mathematics to solve problems.
- Speaking — Talking to others to convey information effectively.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Technology Design — Generating or adapting equipment and technology to serve user needs.
- Time Management — Managing one's own time and the time of others.
- Troubleshooting — Determining causes of operating errors and deciding what to do about it.
- Coordination — Adjusting actions in relation to others' actions.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Title: Job Zone Four: Considerable Preparation Needed
Education: Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples: Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, art directors, and cost estimators.
SVP Range: (7.0 to < 8.0)