Q. I have a scheduled meeting next week. However, I am also registered with AppleOne in Newport News, VA. I now live in Brooklyn, NY. Can my information be obtained from the Newport News office?

A. Yes, it's possible to obtain your information from another office. If you completed an AppleXpress application in that other office, you should be able to login to your old application. Use the navigation links on the left to change your appointment date/time/location so that you'll show up in the new offices appointment calendar. Be sure to step through the application to update it with new information as well.

Alternately, ask the office coordinator if they can arrange to map your information from the previous office. You may want to call up the new office to arrange for this in advance. Typically later in the afternoon and towards the end of the week will be better since they will not be as busy.