About the role


You'll be the operational backbone of our maintenance service parts team — managing the full cycle from quoting and ordering to shipping, invoicing, and inventory. This role works closely with our Japan headquarters, local vendors, and internal accounting to keep parts flowing for domestic and international customers.

No prior experience needed — we'll train you. We're looking for someone detail-oriented, organized, and ready to grow with us long-term.

What you'll own

Prepare parts quotes and process orders for domestic and international customers

Manage back orders with Japan HQ and local vendors; submit restocking requests

Coordinate domestic and international shipments (FedEx, UPS, etc.) and prepare commercial and proforma invoices

Process invoicing for on-site service (MSR) and manage the cost transfer process to the Sales Department
Collaborate with Accounting on invoicing, payment status, and past-due follow-ups

Oversee warehouse inventory — stocking, investigating discrepancies, and processing system updates for regular stock, urgent parts, and Japan direct shipments
Handle special-order (S-Number) parts and maintain up-to-date parts and customer records in the system

Required:
Bilingual Japanese / English — required
You'll communicate regularly with our Japan headquarters. Fluency in both languages is essential.
Associate's degree or higher
Entry-level — training provided
Detail-oriented with strong follow-through
Clear communicator across teams

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.