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The Case for Feedback
Suzanne Dyer-Gear, MAS, SPHR
There’s an urban legend in Human Resource circles that goes something like this: A manager got a telephone call one day from a person asking about a job that had been advertised a couple of months before, and whether or not it had been filled. The manager replied that they had indeed hired someone for the position. The person on the other end of the phone then asked if it was a successful hire for the company, or if the manager thought that the position might be advertised again sometime in the near future. The manager informed the caller that the person was doing well, and that he was confident that they would not be recruiting for the position in the near future. The person making the inquiry thanked him, and hung up.
Taking Your Interns to the Next (Entry) Level
The availability, technological savvy, and enthusiasm of interns make them valuable assets. "Millennials" (born between 1980 and 1995) is the tag for the new generation just entering the workforce. Although they are characterized as hardworking and resourceful, organizations may not be getting enough out of this new crop of interns. "Businesses can slip into the mindset of viewing interns as inexpensive, perennial subordinates instead of potential hires," says HR Specialist Tom Willard. Willard points out that young people are often eager to advance their careers, but this doesn't necessarily mean they want to move on. "It's a two way street, because interns are evaluating companies while they are under the microscope themselves." When you think that an intern may be a good fit for your business, how do you groom them to ascend to entry level status? Here are ways to guide your interns toward future success in your company.
The Leadership Challenge by James Kouzes and Barry Posner
by James Kouzes and Barry Posner
There is no shortage of books describing the qualities and practices of good leaders. What sets The Leadership Challenge apart is that it has been around for over two decades and withstood the test of time. This 4th edition has new information and also serves as a refresher for anyone in a leadership capacity. Kouzes and Posner believe that while managers focus on short term gains, true leaders challenge and inspire people to achieve greatness. They examine the art and science of leadership in an entertaining and analytical way that will speak to any leader facing challenges in the workplace.
Q. I have an employee who consistently comes to work dressed inappropriately. What is the best way for me to address this with her?
A. Fashion can be very personal, so you should always be tactful and sensitive to the employee's feelings when discussing an issue like this. As with any coaching behavior, you first need to make sure that your expectations have been clearly communicated. The employee may not be aware that there is a problem. You don't mention if the company has an official dress code. If you do have an official dress code provide the employee with a copy and get the employee's signature indicating that they have received and understand the policy. If you don't have a dress code, you may want to consider developing one. This will allow you to be more objective when discussing these issues with your employee.
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