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Q. Some of my employees are asking me for the ability to access Facebook and other web sites that I consider time wasters. What is the best way to deal with this?

A. You need to develop a company policy and then stick to it. This is something that companies and managers will increasingly need to evaluate in light of the particulars of their situation. There is no right answer. A lax policy can create happier workers that are easier to attract and retain, but work does need to get done. Studies have recently found that employees who have access to sites like Facebook are, counterintuitively, more productive. On the other hand another study found that students who use Facebook get worse grades than those that don't. As with any study, it's important to remember that correlation does not equal causation, but it suggests this is an area that companies will want to carefully evaluate for themselves.

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