Killing Motivation With Kindness

Motivating workers is a full-time job in itself for managers who are required to be flexible, people-focused diplomats. Add in the challenge of trying to adjust to a generation of younger workers characterized as being accustomed to recognition and praise, and it makes for a tough time for tough bosses. Many books tout the advantages of an open, "kid gloves" style of managing, but it's also possible to kill motivation with kindness. Here are situations when a "cracking the whip" approach is a better way to motivate your team and improve their performance.

Getting Down to Business: Writing Clear Corporate Correspondence
by Dianna Booher

Are you having trouble drafting an important letter? If so, you're not alone. When I ask participants in our writing workshops to list problems they encounter in letter writing, I most frequently hear "getting started" and "knowing exactly what I want to say." Effective letters and email don't just happen. They take thought and planning.