Large & National Businesses — Frequently Asked Questions

What differentiates AppleOne from your competition?
AppleOne's commitment is to provide solutions for today's companies facing the challenges of cost-effectively managing a workforce while maintaining a high level of productivity. We conduct business with the highest standards of integrity--resulting in "clients for life," the paramount philosophy of our founder, Bernard Howroyd. By tailoring out programs to meet the individual staffing needs of each client company, and by helping our valued associates achieve their career objectives, we nurture long-term partnerships built upon decades of human resource experience and quality service.

How many years has AppleOne been in business?
AppleOne was founded in 1964 by our president, Bernard Howroyd. AppleOne is currently the largest privately-held employment service in the world.

What value-added services does AppleOne offer to HR professionals?
AppleOne is committed to become an extension of your company's Human Resource department. Our Account Executives familiarize themselves with your company's staffing needs, and work with you to plan a cost-effective and efficient strategy to implement our services.

In addition, AppleOne has a number of value-added services called the Human Resource Partnership Program (HRPP) to assist HR professionals with the task of hiring and managing contingency staffing.

AppleOne's Human Resource Partnership Program provides the value-added services our higher volume clients expect from a staffing partner. AppleOne has the experience and resources to help you manage your contingency workforce through our HRPP options. Whether it's direct hire placements, on-site support or customized management reports, AppleOne has the solutions to your needs.

AppleOne's Human Resource Partnership Program will enhance our quality of service to you through one or all of the following programs:

• "SOS" Specialist-On-Site
• Time Attendance Processor
• Direct Hire Partnership Program
• Apple Work Center

How much does your service cost?
AppleOne's services are priced very competitively in relation to the market. In fact, most employers find that it is less expensive to work with AppleOne than to seek to hire a quality individual by more traditional means. Due to the high degree of customization inherent in the services AppleOne provides for you, it is impossible to know in advance what costs will apply specifically to your situation.

How many temporary employees are working with AppleOne?
AppleOne processes thousands of career seekers each day and our database contains hundreds of thousands of screened, tested and qualified individuals across North America ready to serve you.

What is AppleOne's new hire procedure and how do you screen candidates?
AppleOne has an intensive screening and evaluation procedure that all candidates must undergo before they are considered associates. All candidates are interviewed, screened and tested, and we require at least two positive work-related references. To further ensure a candidate's viability, there are optional background and drug screening procedures available for our clients.

What benefits are available for your temporary employees?
Associates have access to a host of benefits to cover medical, dental and vision care. In addition, a 401(k) investment option grants our associates a practical solution to retirement planning. By offering a variety of employee benefits, we develop and maintain a stronger relationship with our associates. In this manner, we keep our associates protected and contented--reducing turnover and increasing quality.

How long will it take AppleOne to find quality professionals once an order is placed?
Our staffing professionals respond to job order requests in a timely manner. For most orders, we provide progress reports every 30 minutes until a qualified AppleOne associate is confirmed with your company. For more elaborate orders, or when there are unique requests for certain skill sets, rest assured AppleOne will provide the personnel your company seeks in a suitable time frame.

Furthermore, AppleOne assures a 100% fill ratio for all of our clients' orders. If necessary, we will utilize one of our alternate vendor relationships to assist in finding the most qualified associate.

What is AppleOne's procedure when an associate does not work out?
As each new assignment gets underway, our Account Executive contacts the appropriate supervisor to make sure that the temporary associate's work performance is satisfactory. If an associate proves unsatisfactory for any reason, the employee will be replaced. Provided you notify AppleOne within the first day of assignment, there will be no charge for the day. We will also discuss appropriate credit whenever an associate's work is unacceptable according to your performance standards.

What areas does AppleOne specialize in?
AppleOne's full-service capabilities encompass a wide variety of fields and industries. AppleOne is an established employment services firm specializing in the following categories: Clerical and Administrative, Technical Staffing, Accounting and Finance Staffing, Medical and Dental Staffing, and Travel and Hospitality.

In addition, AppleOne's specialized divisions include tax and payroll services for companies doing business in Southern California.

How does AppleOne handle requests for skill sets not held by associates in the database?
AppleOne's presence in the print and radio media and our interactive web site assure a far-reaching recruitment base. Our extensive network of offices throughout North America enable our company to recruit a large number of quality individuals on an international basis. AppleOne has the resources to customize our recruiting to suit the needs of each client. No matter the skill sets required for a position, AppleOne can assure clients receive the quality potential candidates they seek.