Quality Assurance

The purpose of our Quality Assurance Program is to ensure that AppleOne provides our clients with the level of service that they expect from a leader in the employment services industry. The goal of our Quality Assurance Program is to measure AppleOne's service levels as well as identify opportunities for improvement.

By moving the needle in a positive direction in these areas we enhance customer satisfaction and improve important operational efficiencies. Clients are surveyed individually and responses are compiled to reflect client-specific results as well as enterprise-wide analysis. Measuring customer satisfaction will guarantee that we continue to meet the client's needs.

ISO-9001:2008 Certification - Earned in 1999, this prestigious credential is not only proof of AppleOne's uncompromising commitment to excellence, it also serves as a benchmark on which all AppleOne developments are measured against.

Quality Assurance Plan - As your dedicated staffing partner, AppleOne will customize a Quality Assurance Plan to ensure you continually receive the caliber of service you need to succeed. We will also utilize Performance Surveys and Service Reports to enhance our responsiveness and ability to deliver effective results.

5•50 Assurance - AppleOne stands behind the people we place. Our 5•50 Assurance protects your Direct Hire investment for up to five full years.

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