Service You Can Count On
- 92% of clients would refer us to a colleague
- 24 Hour On-Call Availability/20 minute response
- Dedicated Single Point of Contact
- Ongoing Quality Control Calls
Your needs come first at AppleOne. From the moment our doors first opened in 1964, and continuing through to today, helping companies like yours achieve your productivity and HR goals has always been the core around which we have grown.
We're committed to going the extra mile because we know that's what it takes to build a Client for Life relationship with you. As a result, 92% of our clients say they would refer us to a colleague.
A Single Point of Contact
As a valued client, you'll have access to a dedicated, single point of contact who will provide you with clear and consistent communication. Your representative will take the time to get to know your business and understand your needs. With our on-call system, you'll be able to reach us 24 hours a day, 7 days a week, and know that you can expect us to respond within 20 minutes.
With limited time to communicate needs and feedback, having someone committed to understanding your organization and being immediately available with a multitude of resources means less time for you, less frustration and a more enjoyable experience.
Follow-up and Feedback
To better know and understand how we are doing, your representative will use client and applicant surveys for quality reviews. In addition, your representative will call at the start of an assignment, within the first four hours to see how the associate is performing, and then on Friday to again check on the quality of the associates' work.
Customization and Value Added Services
Being privately owned, we have the ability to customize our service for our clients quickly and without any red tape. Based on the client's needs, AppleOne can produce weekly, monthly, quarterly or annual reports to assist in cost control and staff budgeting.
We can design a temporary associate orientation brochure that will outline the policies and procedures of a company including such things as parking, dress code, smoking, hours, etc.
AppleOne built a large part of its business by word of mouth. From the very beginning, it was the satisfaction of our clients and candidates that brought more potential customers to our doors. Our modular and highly customizable range of services and solutions are designed to make a variety of sensible and cost-effective staffing strategies readily available to our clients. By tailoring our programs to meet the individual staffing needs of each client, we nurture long-term partnerships built upon decades of Human Resources experience and quality service.
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